At SCULPTIX, your satisfaction is our priority. We are committed to delivering a seamless shopping experience with fast, secure, and reliable service. That’s why we proudly offer the following refund guarantees:
We dispatch all orders swiftly to ensure you receive your SCULPTIX gear as soon as possible.
You are eligible for a full refund in the following cases:
Package Lost
If your order is confirmed lost in transit by the carrier.
Items Damaged
If you receive damaged or defective products, we will refund or replace them — no questions asked.
No Delivery in 35 Days
If your order doesn’t arrive within 35 calendar days from the shipping date, we’ll issue a full refund immediately.
Email us at contact@trysculptix.com with your Order ID.
Attach a photo or video (in case of damaged items).
Our support team will process your refund within 2–4 business days.
No hidden conditions. No confusing forms. Just transparent, customer-first policies.